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Benefits Enrollment Process

/Benefits Enrollment Process

Benefit eligible Team Members have a few opportunities to enroll in or make changes to their benefit options:

  • New Hire
  • Qualifying Life Event
  • Open Enrollment

New Hire

You will be notified by the Benefits team a few weeks prior to your benefits effective date.  A new hire’s benefit effective date will be the 1st of the month following 30 days of full-time employment.  To enroll, Team Members will need to log in to Ultimate Kronos Group (UKG).  Please refer to the Benefit Enrollment Guide provided below.  Enrollments must be done with 31 days of the benefit effective date.

Qualifying Life Event

Outside of new hire enrollment, changes to employee benefit elections are allowed ONLY at open enrollment each year. Per IRS rules, employees cannot drop or add coverage for themselves and/or their dependents during the plan year unless they have a qualifying life event change such as:

  1. Change in family status such as gain or loss of benefits under another plan,
  2. Marriage,
  3. Divorce or legal separation,
  4. Death of a dependent,
  5. Birth, adoption or placement for adoption, or
  6. Change in spouse’s eligibility or coverage.

If you experience a qualifying life event and you wish to make changes to your current coverage, you have 31 days from the date of event to make the change.  Please contact the Total Rewards team via email Benefits@sunhealth.org or by phone 602-980-1800.  The staff will provide further direction on how to submit the qualifying life event and what documentation will be needed to support the change.  It is your responsibility to notify Benefits of a qualifying life event.

Open Enrollment

Each year, there will be a designated Benefits Open Enrollment period (typically in May).  This is the one time a year, that Team Members can openly make change to their benefits without meeting a qualifying life event.  Changes made during the annual open enrollment period are effective July 1st of that year.

Per regulations, team members who waive or terminate coverage during open enrollment will not be able to enroll in Sun Health plans until the following open enrollment unless they experience a qualifying life event.

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